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The idiosyncrasies, both rational and irrational, of consumer-brand relationships often rival that of Hollywood’s most salacious couples. It is no wonder why those of us in the marketing community spend so much time trying to better understand them.
Consumers are not always ideal partners. They expect a lot from their brands, but are not always good at communicating their needs. When brands don’t deliver on some expectation, the consumer may employ the silent treatment, or worse, give in to another brand’s advances. The consumer of course, may say—“it’s not you, it’s me,” but we all know that’s a ruse. It’s always you. [...]
blog, rehavior comments: 0
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Years ago, “obesity in America” was a good topic gateway into a new diet or exercise fad explanation. Then obesity rates rose dramatically in every state and people began noticing that countless children were too overweight to properly enjoy recess. Obesity became the next dangerous American epidemic. [...]
blog, cultural storms comments: 1
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Understanding the “how” and “why” of consumer decision making has always been a challenge. The recession further complicated it. One would never know it, however, reading the litany of articles that have come out over the last few years concerning the evolving recessionary consumer. […}
cultural storms comments: 0
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If you were to ask anyone what his/her favorite ketchup, laundry detergent, or chocolate is, odds are, you will get an immediate response. The odds are even better that the product will be branded. (Think Heinz, Tide, and Hershey’s.) This is hardly surprising. Brands have worked tirelessly to convince consumers that their respective products are [...]
cultural storms comments: 0
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As I noted in my previous post, two-thirds of Americans are classified as overweight or obese. Anyone can Google obesity and find a wealth of information about that population segment. Do they eat fast food? Yes. Do they get enough exercise? No. Do they want to change? Maybe. [...]
cultural storms comments: 0
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